GIFT AND INFORMATION DATA RECORDS SPECIALIST

$39,520 - $42,640/Yr

Ithaca College - Ithaca, NY

Full-time - Entry Level

Ithaca, NY

Educational Services

About the position

The Gift and Information Data Records Specialist is responsible for maintaining donor and constituent records in compliance with gift guidelines and institutional policies. This role involves accurate data entry, processing gifts, and ensuring data integrity within the alumni and development system (Raiser's Edge NXT). The specialist supports critical business needs through automated tools and processes, while also maintaining confidentiality and compliance with relevant standards.

Responsibilities

• Accurate gift and pledge entry of cash, checks, stock/securities, and gifts-in-kind in Raiser's Edge.
• Track and confirm matching gift processes and support gift acknowledgment and tax receipt production.
• Maintain files for gift source documentation as required by IRS and audit requirements.
• Research and verify biographical information, including obituary, degree, employment, and address data.
• Reconcile batches and correct data inconsistencies, generating clean-up lists as needed.
• Respond positively and timely to incoming requests for information from donors and volunteers.
• Contribute to a diverse and inclusive College community.

Requirements

• An Associate's Degree or equivalent combination of education and experience is required.
• A minimum of 3 years of experience in data entry.
• Knowledge of computer technology, including Microsoft Outlook, OneDrive, Word, Excel, and Internet browsers.
• Previous experience with databases and Customer Relationship Management software preferred.
• Strong attention to detail and demonstrated organizational skills.
• Customer service orientation with the ability to prioritize and manage multiple tasks under deadlines.
• Ability to handle confidential materials with sensitivity and discretion.
• Ability to work independently and as part of a team.

Nice-to-haves

• Experience with Raiser's Edge NXT or similar alumni and development systems.
• Familiarity with CASE standards and IRS guidelines.

Benefits

• Healthcare including vision and dental
• Generous Paid Time Off Policies
• 403B Retirement Savings Plan with Matching Employer Contribution
• Employee Assistance Program (EAP)
• Flexible Work Plans
• Educational Benefits
• Career-Enhancing Trainings