GILEAD - Case Manager- Union

$39,291 - $43,035/Yr

Gilead Community Services - Chester, CT

Full-time - Entry Level

Chester, CT

Nursing and Residential Care Facilities

About the position

The Case Manager position at Gilead involves providing clinical support and case management services to individuals with severe mental health and substance abuse disorders. The role requires managing a caseload of up to 15 clients, implementing clinical services, and ensuring compliance with regulatory standards. The Case Manager will work closely with clients to facilitate their recovery and support their needs in various areas, including housing and vocational interests.

Responsibilities

• Provides clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education.
• Carries an individual case load of no more than 15 clients, which may be reduced in some situations.
• Supports an effective program by implementing desired clinical services and best practice models of care.
• Carries out all phases of clinical services, including intake, engagement, assessment, treatment planning, continued services, transitioning, and discharge processes.
• Facilitates step down to less intensive support services when necessary.
• Provides competent Recovery oriented clinical case-management services, including intervention and support, inclusion of family/friends/community, and supportive counseling.
• Provides individual and group supportive counseling in problem solving, coping skills, and interpersonal interactions as needed.
• Provides support and advocacy for individuals' needs such as entitlements, housing, food, clothing, and finance management.
• Functions as part of a treatment team providing coverage for other Case Managers' case loads when needed.
• Ensures that the program's physical environment meets required regulations, including a clean, safe, and welcoming atmosphere.
• Supports processes for all contractual agreements, certifications, or licensing regulations.
• Actively participates in program meetings, clinical meetings, supervision, and ad hoc work groups.
• Implements and provides feedback to improve policies and procedures for programming.
• Supports and monitors positive outcome measures as defined by state regulations and agency quality assurance processes.
• Consults and monitors medical and mental health needs regarding risk management and implements risk management plans as necessary.
• Makes individual program percentage of required face-to-face or phone contacts per week.
• Spends 65% or more of total scheduled work hours in the community.
• Works in coordination with the agency Administrative Support Staff for proficient service delivery.
• Completes timely documentation of assessments, treatment planning, and encounters.

Requirements

• Bachelors' Degree in Human Service Field Required; Masters Degree Preferred.
• 1 year of clinical experience in the field of mental health and addictions.
• Valid driver's license and automobile insurance in good standing.
• Ability to provide leadership under stressful or crisis situations.
• Ability to problem-solve and meet deadlines while prioritizing multiple tasks.
• Demonstration of ethical behavior and sound judgment that supports NASW standards of care.
• Medication Self-Administration training (if applicable).
• Ability to travel to various agencies and meet clients in their homes using a personal vehicle.
• Able to work flexible hours when necessary.
• Must meet and maintain all required trainings and certifications.
• Uphold confidentiality by following HIPAA regulations.

Benefits

• Union position with hourly pay ranging from $18.89 to $20.69 depending on education level.