Global Account Manager

$110,000 - $140,000/Yr

Blaxtair - Raleigh, NC

Full-time - Senior

Remote - Raleigh, NC

51-100 employees

Computer and Electronic Product Manufacturing

About the position

The Global Strategic Account Manager at Blaxtair is responsible for developing and managing strategic relationships with global accounts in various industries, including material handling, chemical, waste management, automotive, civil engineering, and construction. This role emphasizes promoting Blaxtair's advanced AI solutions, achieving revenue targets, and ensuring effective delivery of products and services to clients. The position requires extensive travel across North America to meet with clients and represent the company at industry events.

Responsibilities

• Identify, develop, and manage strategic relationships with global accounts within the HSE, forklifts, and safety industries.
• Develop and execute comprehensive account plans to achieve revenue targets and market penetration.
• Collaborate with cross-functional teams to ensure effective delivery of products and services to global accounts.
• Negotiate and close complex deals with global accounts.
• Provide thought leadership and industry expertise to clients.
• Represent the company at industry events and conferences.
• Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedules.
• Adjust content of sales presentations by studying the type of sales outlet or trade factor.
• Focus on sales efforts by studying existing and potential volumes of dealers.
• Submit orders by referring to price lists and product literature.
• Inform management on activity and results, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Contribute to team effort by accomplishing related results as needed.
• Fully engage with the company's CRM for all sales activities.

Requirements

• Bachelor's degree in business, marketing, or a related field.
• 10+ years of experience in strategic account management within the HSE, forklifts, or safety industries.
• Proven track record of successfully developing and managing global accounts.
• Strong negotiation and communication skills.
• Ability to travel 70% of the time.
• Familiarity with MS Office software and use of a CRM.
• Experience as a technician or any technical background strongly appreciated.

Nice-to-haves

• Proficiency in Spanish or French is a plus.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance
• Commission pay
• Semiannual bonus