Global Client Event Manager

About the position

The role is part of the global communications and public affairs team at American Express Global Business Travel (GBT), focusing on developing engaging, client-centric in-person events that effectively communicate GBT's story to external audiences. The position requires a detail-oriented and creative individual passionate about creating exceptional experiences in various environments. This is a contract role with potential for permanent hire.

Responsibilities

• Collaborate with the global experiential events team to plan, implement, and lead client-focused activations of all sizes in support of business goals and objectives.
• Deliver memorable client experiences in both virtual and in-person formats.
• Complete a variety of engagements simultaneously.
• Assist in the site selection and contracting process, including sourcing venues, vendors for catering, décor, technology for registration and/or virtual platforms, audio-visual elements, transportation, and entertainment.
• Contribute to and support the global client engagement program strategy.
• Maintain oversight of execution and event budget.
• Work in partnership with the regional communications lead and appropriate collaborators to ensure content deliverables are incorporated in the overall event presence.
• Co-manage the global activation calendar on behalf of the event experience program.
• Work collaboratively to handle a core partner team of meeting planners to ensure events are efficiently activated.
• Own event communications and updates to executive partners.

Requirements

• Strong practical and technical knowledge of both virtual event planning tools and practices as well as in-person event management expertise.
• Experience creating dynamic and engaging virtual experiences.
• Ability to partner with internal and external executive customers.
• Experience handling vendor relationships and negotiations.
• Successful track record of completing multi-faceted events, forums, and external engagements in support of global business priorities and messaging with a variety of partners.
• Proven success in dynamic project management, including project planning and execution.
• Strong organizational skills and demonstrated ability to meet tight deadlines in an environment of challenging priorities.
• Desire to be part of a tight, high-performing global team.
• Time zone agnostic with experience in communicating to colleagues in a global, matrixed organization.
• Resilient self-starter who thrives in an environment of ambiguity and flexibility.
• Develop and maintain knowledge of technology and/or software solutions.

Benefits

• Flexible benefits tailored to each country starting on the first day of employment, including health and welfare insurance plans, retirement programs, parental leave, and adoption assistance.
• Travel perks with weekly deals from major travel providers on flights, hotels, cruises, and car rentals.
• Global tuition assistance and access to over 20,000 courses on the learning platform, including leadership courses.
• Wellbeing resources to support mental and emotional health for employees and their immediate families.