Global Community Manager, Photographers

Snappr - San Francisco, CA

Part-time - Mid Level

San Francisco, CA

Professional, Scientific, and Technical Services

About the position

Snappr is seeking a dedicated individual to enhance engagement with our partner photographers. This role focuses on developing and implementing strategies to improve photographer satisfaction and retention, ensuring a strong relationship between Snappr and its photographers.

Responsibilities

• Design and execute initiatives for photographer engagement
• Manage all photographer communications
• Oversee photographer training and content creation
• Advocate for prioritizing features for photographer-related products
• Manage a team of 5 part-time photographer ambassadors and scale program to more cities

Requirements

• At least 1 year of experience as a professional photographer
• At least 5 years of experience in a community manager, strategy and operations, business operations, or customer success role
• Passion for building delightful experiences for users or customers
• Strong verbal and written communication skills and user-first mentality
• Experience as a photographer (amateur or professional)
• Comfortable working in Google Sheets / Microsoft Excel

Nice-to-haves

• Prior experience at a tech startup preferred but not required
• Be located in the San Francisco Bay Area