Global Director of Creative Visual Merchandising, Kiehls DMI

$140,000 - $203,000/Yr

L'Oréal - New York, NY

Full-time - Senior

Remote - New York, NY

Health and Personal Care Retailers

About the position

The Global Director of Creative Visual Merchandising will lead the creative direction and execution of visual merchandising strategies for Kiehl's, a key brand within the L'Oréal portfolio. This role focuses on developing innovative visual strategies across retail channels to enhance brand identity, engage customers, and drive sales. The Director will collaborate with various teams to ensure consistent representation of Kiehl's creative vision across all platforms.

Responsibilities

• Develop and implement a global creative visual merchandising strategy for Kiehl's that aligns with the brand's identity and business goals.
• Lead the design and execution of seasonal campaigns, window displays, product presentations, and in-store signage.
• Oversee the creation and implementation of visual merchandising guidelines for consistency across all stores and platforms.
• Stay ahead of industry trends and innovations in visual merchandising to bring fresh ideas to the brand.
• Foster a culture of creativity, collaboration, and accountability within the visual merchandising team.
• Provide strategic direction on store layouts, product displays, and visual storytelling elements.
• Collaborate with marketing and product teams for alignment between visual merchandising and brand campaigns.
• Partner with retail operations for visual merchandising rollouts, including new store openings and remodels.
• Work with e-commerce and digital teams to maintain a cohesive visual identity across shopping experiences.
• Oversee planning and execution of visual merchandising projects, ensuring timely delivery and adherence to brand standards.
• Manage design and production of in-store displays, signage, and fixtures, coordinating with vendors.
• Conduct regular store visits and visual audits to ensure merchandising guidelines are followed.
• Champion a customer-centric approach to create a compelling brand experience.
• Optimize customer journey through visually engaging store layouts and product discovery.
• Utilize customer insights to refine visual merchandising strategies.

Requirements

• 8+ years of experience in creative visual merchandising, with at least 2 years in a leadership role.
• Bachelor's degree in Visual Merchandising, Design, Fine Art, or a related field; advanced degrees are a plus.
• Strong design skills with a deep understanding of visual storytelling and retail aesthetics.
• Excellent verbal and written communication skills for effective collaboration and presentations.
• Highly organized with project management expertise to handle multiple projects simultaneously.
• Proficiency in design software (e.g., Adobe Creative Suite, SketchUp) and understanding of retail fixture design.

Nice-to-haves

• Experience managing global brands in the retail, fashion, or beauty industry.
• Advanced degrees or certifications in creative fields.

Benefits

• Salary Range: $140,000-$203,000
• Medical, Dental, Vision insurance
• 401K and Pension Plan
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Volunteer Time)
• Access to Company Perks (Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Mentorship Programs)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs