Global Education- Study Abroad Coordinator

About the position

The Study Abroad Coordinator at Sacred Heart University plays a vital role in supporting both graduate and undergraduate students in their study abroad experiences. This position is responsible for developing engaging educational programming and international experiences that enhance student success and retention. The coordinator will manage various aspects of study abroad administration, including cultural competence training, student advising, and event planning, while also collaborating with multiple university departments to ensure a comprehensive support system for students.

Responsibilities

• Serve as front-line reception for the Office of Global Education, both in-person and via phone.
• Advise students on study abroad opportunities and course offerings.
• Assist with study abroad program administration and website updates.
• Conduct initial study abroad advising and information sessions.
• Plan and execute Office of Global Education events, including bookings, marketing, and on-site management.
• Create and disseminate marketing and informational material for global opportunities and student success.
• Schedule and participate in class visits to provide information about study abroad opportunities.
• Represent the Office of Global Education at admissions events throughout the year.
• Plan and execute specific social media campaigns in collaboration with Global Ambassadors and work-study students.
• Liaise with various university offices for program development and management.
• Develop cultural competence programming for outgoing students and faculty.
• Create and update program applications and brochures in Terra Dotta.
• Manage student applications, payments, and required documentation for program participation.
• Manage study abroad faculty leader documents for travel and safety training review.
• Prepare study abroad programs with outside vendors.
• Manage databases, reports, and budgets.
• Provide support to the Global Ambassador Program through training and activities.
• Supervise global ambassadors.
• Conduct international site visits as needed.
• Liaise with Dingle Campus leadership on student success programming.

Requirements

• Bachelor's Degree required.
• Study abroad and/or other international experience required.
• Excellent verbal and written communication skills, with strong presentation skills.
• Ability to provide excellent customer service to diverse constituents.
• Strong organizational skills and attention to detail.
• Excellent analytical and problem-solving skills.
• Ease with technology and demonstrated experience using MS Office (Word, Excel, PowerPoint) and social media platforms.

Nice-to-haves

• Experience in event planning and execution.
• Familiarity with Terra Dotta software for program management.
• Experience in marketing and social media management.

Benefits

• Health insurance coverage.
• Paid holidays and vacation time.
• Professional development opportunities.