Global Expansion Operations Manager

LifeChurch.tv - Edmond, OK

Full-time - Mid Level

Edmond, OK

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Global Expansion Manager is primarily responsible for implementing YouVersion's Global Hubs strategy, providing direct leadership to launch, support, and expand the work in a network of offices located around the world. In conjunction with the Global Impact team, you will design and implement best practices to ensure operational excellence within this network of Hubs. This role is critical to scaling our operations and achieving our global vision. The manager is responsible for collaborating with their YouVersion Team Leader to cast vision, provide direction, and lead ministry efforts within their area of influence to outcomes that further Life.Church's mission and reach people for Christ. YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online. We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That's why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.

Responsibilities

• Drive Strategic Planning and Governance for Regional Hub Development.
• Develop and oversee the implementation plan for launching 12+ regional YouVersion offices in alignment with strategy and priorities of YouVersion leadership.
• Establish and implement operational standards and governance related to staffing, budgeting, technology, and processes used by Hubs to ensure both global consistency and regional adaptability.
• Collaborate with YouVersion leadership to set performance metrics, KPIs, and timelines for Hub launches.
• Partner with leadership to launch Global Hubs & implement global hub strategy.
• Lead the end-to-end execution of Hub launches, ensuring that multiple simultaneous launches are all completed on-time, on-budget, and in alignment with strategic goals.
• Partner with cross-functional teams (e.g., Legal, Finance, Marketing) to design and deploy operational infrastructures consistent with local needs and regulations.
• Provide oversight & support cross-functional collaboration.
• Act as a key liaison between YouVersion Central and Regional Hub offices, ensuring seamless integration into the matrixed organizational structure.
• Coordinate with functional leaders to support in-region service delivery and achieve organizational goals.
• Collaborate with leaders across the YouVersion organization to ensure each Hub has clear deliverables, goals, and performance metrics that are aligned with YouVersion objectives and visible to all stakeholders.
• Establish & oversee processes to ensure support and accountability for each Regional Hub office, including periodic video meetings with YouVersion leadership, quarterly ministry review meetings, annual alignment visits, and more.
• Ensure payments for all contractors, including travel reimbursements are completed.

Requirements

• Ability to self-motivate, make independent decisions, and solve problems with innovation.
• Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change while exemplifying a high level of customer service.
• Excellent verbal, written, and interpersonal communication skills to maintain relationships and partnerships.
• Strong leadership skills and understanding of developing and guiding others.
• Exceptional stakeholder management skills.
• Expertise in building and scaling matrixed organization structures.
• Strong knowledge of governance, standardization, and best practices in global operations.
• Bachelor's degree in Business Administration, Operations, or related field.
• 8+ years of experience in global operations, project management, or organizational development.
• Experience with multilingual or cross-cultural contexts.
• Proven track record of executing complex, multi-regional projects on-time and within budget.

Benefits

• Paid parental leave, including maternity, paternity, and adoption leave.
• Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
• Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
• Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
• Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
• Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
• Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn't stop there-the more years on staff, the greater the investment!
• $160 annually in development dollars for team members to invest in their professional growth.
• Casual dress and work environment.
• And much more!