Global Experience Owner Talent Acquisition and Onboarding

GlaxoSmithKline - Philadelphia, PA

Full-time - Senior

Philadelphia, PA

5,001-10,000 employees

Chemical Manufacturing

About the position

The Global Experience Owner for Talent Acquisition and Onboarding is responsible for leading the recruitment and onboarding employee experience strategy at GSK. This role aims to maintain a competitive advantage while enhancing the experience for over 750,000 candidates and 10,000 successful hires annually. The position focuses on optimizing the end-to-end recruitment process by leveraging the latest tools and technologies to ensure efficiency and effectiveness.

Responsibilities

• Own and define the vision and ambition for the relevant experiences in collaboration with the COEs.
• Accountable for candidate care by defining parameters of good candidate care and ensuring all actors in the process know what is expected.
• Implement a customer research strategy to collect and analyze information about customer preferences and behaviors towards recruitment and onboarding services.
• Ensure external recruiting teams practice good candidate care, including communication with candidates no longer under consideration.
• Accountable for end-to-end onboarding, ensuring all functions involved deliver an experience that accelerates productivity for new hires.
• Design and implement relevant customer testing approaches.
• Lead and manage the end-to-end process ownership for experience areas, including defining process measurement and driving process improvement.
• Envision and design the solution roadmap for the experience, ensuring alignment with People Experience outcomes.
• Act as the business product owner for relevant Tech solutions, shaping solution requirements and overseeing delivery.
• Drive implementation and change delivery at global, regional, and local levels, ensuring stakeholder engagement and communication.
• Leverage data and analytics to monitor performance and identify opportunities for innovation.

Requirements

• 15+ years in process design and optimisation, service delivery, strategy deployment, employee experience optimisation, and transformation in a Global Function of a mid-large organization.
• Experience in Design Thinking (desirable).
• Lean/Six Sigma Green or Black Belt certification (desirable).
• Agile certification (desirable).

Benefits

• Competitive salary
• Health insurance
• Retirement savings plan
• Professional development opportunities
• Flexible working arrangements