Global IT Manager

About the position

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Responsibilities

• Improve, maintain, and support the JDEdwards ERP system.
• Manage and support LAN/WAN/SAN networks, current versions of MS Windows (Server and Desktop), Vmware, backup and recovery, business unit website and all aspects of e-commerce, data management system, and Intranet/Internet systems.
• Responsible for all network infrastructure, telecom systems, desktop PC’s, application installations, upgrades, conversions, help desk functions, network configuration and system monitoring and maintenance.
• Ensure application development and connectivity to internal and IDEX level systems.
• Maintain system security, integrity, and availability and coordinate root cause analysis and implementation of corrective action for interruptions to IS services.
• Maintain and support internally used software programs, acting as Point of Contact to communicate any user issues to the vendor, where applicable.
• Identify and research new technologies for future technical implementations.
• Consult with the VP Finance/Controller to determine current and future network requirements.
• Provide oversight of Global BAND-IT IT processes and procurement to assure compliance with IDEX policies and standards.
• Maintain Global IT related Sarbanes Oxley documentation and processes.
• Maintain Business Continuity Plan (Disaster Recovery) for IT.
• Ensure that data backups are performed in a timely manner and backup data is stored in compliance with internal procedures.
• Actively pursue continuous improvement in a process owner/data driven environment by acquiring and anticipating customer needs and by providing accurate and accessible data and analysis methods.
• Determine IT requirements, priorities, capacities, and resources for new projects by consulting with users.
• Responsible for supervising existing IT professionals as well as external IT resources.
• Train and evaluate department personnel; provide performance assessment and coaching of personnel.

Requirements

• Bachelor’s Degree in Computer Science or related field required.
• Minimum of 6 years of technical or professional experience related to the design, installation, and maintenance of local area network required.
• Strong ERP knowledge, JDEdwards preferred.
• Strong interpersonal skills, with the ability to explain complex technical processes to non-technical users.
• Demonstrated ability to plan/manage system conversations (for example, ERP conversion/enhancements) and the ability to provide business process consulting.
• Ability to identify problems and find solutions to improve processes.
• Knowledge of LAN and WAN technologies.

Benefits

• Health benefits
• 401(k) retirement savings program with company match
• PTO
• Performance based bonus plan