Global Ops Data Management Governance Sr. Analyst

Bank of America - Cincinnati, OH

Full-time - Mid Level

Cincinnati, OH

Credit Intermediation and Related Activities

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! The Data Management Governance Specialist will facilitate processes that monitor and mitigate adherence to one or more of the Enterprise Data Management Standard. This role will serve as a subject matter expert on the associated Standard(s) requirements ensuring GO FLU adherence, sustain ongoing engagement with GO FLUs to drive transparent processes, flawless execution, and timely escalation and remediation of related issues/incidents. This job is responsible for ensuring operational data is fit for purpose, defining controls, and monitoring processes are in adherence to enterprise data management standards. Key responsibilities include triaging and remediating data incidents, performing data analysis, training new users, and performing impact analysis stemming from data updates. Job expectations include helping in defining access and ownership of data by domain, conducting quality control, and overseeing data maintenance.

Responsibilities

• Support and ultimately lead the execution of adherence related processes, controls, reporting and escalation to monitor and control Global Operation's adherence to one or more Enterprise Data Management Standards.
• Design, implement and improve governance adherence routines, processes or controls.
• Design and execute QA efforts to identify weakness in controls and adherence.
• Gather and assess FLU adherence evidence and deliver feedback.
• Gather various inputs to evaluate/challenge EDSGO metrics.
• Author responses to inquiries from GO stakeholders, EDSGO, GCOR and Audit.
• Create/Maintain trainings and procedures that support the execution of activities performed by the team.
• Create and maintain governance procedures and process maps.
• Provide subject matter expertise on assigned Standard requirements and expectations.
• Operate consistently with process and risk management discipline.
• Successfully integrate with a diverse set of stakeholders.
• Provide recommendations to simplify and strengthen processes and controls.
• Support the response and/or remediation of any audits or exams.

Requirements

• Self-starter with a strong capability to deliver against multiple priorities.
• Exhibits intellectual curiosity.
• Ability to operate across multiple time zones.
• Demonstrates a keen process mindset to drive within team and cross-GO FLUs process excellence and agility to adapt to changing requirements and control expectations.
• Experience/strong familiarity with data management lifecycle/concepts (capture, transport, use, external data transmission).
• Demonstrated experience with communicating (written and verbal) to diverse stakeholder groups to ensure clarity and execution against published outcomes.
• Proven ability to develop written materials (decks, briefing materials) used to organize and clearly communicate and memorialize key messages to stakeholders; metrics/scorecard development.
• Experience with Excel, Word, PowerPoint, and SharePoint.
• Working knowledge of the Enterprise Data Management standards and policies.
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
• Commitment to challenging the status quo and promoting positive change.

Nice-to-haves

• Experience in data governance and data quality management.
• Familiarity with regulatory compliance and controls management.
• Analytical thinking and problem-solving skills.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being.
• Opportunities for learning and career growth.
• Flexible work arrangements depending on the role.