Global Pricing Operations Analyst - Services

About the position

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. The Services team at Apple provides customers around the world with incredible content and experiences across the App Store, Apple TV, Apple Music, games, Fitness+, News, Books, iCloud, and more! We are looking for a hard-working and driven individual to join our global pricing operations team. The team is responsible for ensuring that the right content is available to customers for the right price, and that partners (e.g., app developers, music labels) are paid accurately.

Responsibilities

• Developing a deep mastery of the team's internal systems, policies and processes, then using that expertise to design configuration approaches that meet business requirements for a wide range of project types
• Configuring executive-approved customer-facing retail prices in the pricing system with perfect accuracy for the 175 countries and regions and 44 currencies in which we operate
• Configuring the pricing system to ensure correct royalty and proceeds payouts to partners, in full compliance with contracts and accounting for local tax legislation
• Supporting multiple high-profile projects in parallel by prioritizing and effectively managing time
• Documenting every change in detail for traceability and audit purposes
• Proactively communicating project status, risks and open items to cross-functional teams
• Supporting the creation of partner-facing communications relating to pricing and royalties/proceeds
• Proposing and implementing improvements to internal tools, policies and processes

Requirements

• 2+ years of experience in an analytical role requiring accuracy and attention to detail
• Desire to work in a hands-on operational role
• Advanced knowledge and experience working in Excel

Nice-to-haves

• Bachelor's degree in a quantitative or technical field
• Prior experience in auditing and accounting principles
• Knowledge of SQL

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• A range of discounted products and free services
• Reimbursement for certain educational expenses - including tuition
• Discretionary bonuses or commission payments
• Relocation assistance
• Opportunity to participate in Apple's discretionary employee stock programs
• Eligibility for discretionary restricted stock unit awards
• Ability to purchase Apple stock at a discount through Employee Stock Purchase Plan