Meta - Austin, TX

posted 5 months ago

Full-time - Mid Level
Austin, TX
5,001-10,000 employees
Web Search Portals, Libraries, Archives, and Other Information Services

About the position

The Global Risk Operations - Detection Specialist role is focused on identifying and mitigating emerging risks on Meta's platforms. This position involves leveraging data analytics and innovative technologies to develop risk detection strategies, conduct investigations, and collaborate with various teams to enhance risk management processes. The successful candidate will play a crucial role in ensuring the safety and integrity of the community by analyzing complex datasets and synthesizing findings into actionable insights.

Responsibilities

  • Lead the development of innovative risk detection strategies leveraging novel technologies and processes
  • Drive the roll out and adoption of technical solutions that improve the risk detection capabilities (effectiveness & efficiency) across a global team
  • Partner with engineering and data teams to translate operational workflows into clear tooling and data needs
  • Scope & develop signals to detect key content risks
  • Identify emerging risk trends through the monitoring and analysis of on-platform and off-platform signals
  • Conduct content and actor behaviour investigations to detect Community Standards violations and develop a deeper understanding of emerging trends across community, ads and/or commerce
  • Partner with internal experts to build a deep understanding of how, where, and why diverse forms of risk manifest across Meta platforms
  • Work cross-functionally to drive mitigation for identified risks, including conducting enforcement on violating trends
  • Synthesize complex datasets and investigative findings into clear and succinct effective communications

Requirements

  • 7+ years experience in investigations, data analytics or technical systems roles in Trust & Safety or Risk Operations
  • Experience using SQL
  • Experience working with complex datasets with an aptitude for risk identification and analysis
  • Experience partnering with technical (product and/or data) teams
  • Demonstrated analytical-thinking and problem-solving experience
  • Experience communicating results of technical analyses with technical and non-technical partners
  • Knowledge of global current events, including developments in law, politics, technology and culture
  • Ability to work with potentially graphic and objectionable content

Nice-to-haves

  • Experience in the application of LLM and GEN AI technologies
  • Experience in actor behavior, regulatory or eCommerce investigations
  • Proficiency in a second language

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid holidays
  • Paid time off
  • Flexible scheduling
  • Employee stock purchase plan
  • Tuition reimbursement
  • Professional development opportunities
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