Global Sales Enablement Program Manager

Cloudflare - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Professional, Scientific, and Technical Services

About the position

The Global Sales Enablement Program Manager at Cloudflare is responsible for developing and executing programs that enhance the skills and effectiveness of the sales team. This role focuses on equipping sales representatives with the necessary tools, training, and techniques to improve performance and close more deals. By collaborating with sales leadership and cross-functional teams, the Sales Skills Enablement Manager ensures continuous learning and growth within the salesforce to meet the company's goals and objectives.

Responsibilities

• Design, develop, and deliver sales training programs focusing on skills development such as prospecting, negotiation, and objection handling.
• Collaborate with the sales onboarding specialist to ensure new sales hires ramp up quickly and effectively.
• Provide ongoing training programs to help sales reps improve their performance and stay updated with industry trends.
• Partner with sales managers to reinforce sales processes and best practices in daily selling activities.
• Conduct skills assessments and gap analyses to identify coaching or training needs for individual reps or teams.
• Provide one-on-one or group coaching sessions, role-plays, and workshops to reinforce learning.
• Work with sales leadership to implement and scale sales methodologies across the organization.
• Create and maintain sales enablement content tailored to different sales roles in coordination with Product Marketing.
• Utilize various delivery methods for training, including in-person workshops and virtual training.
• Develop and track key performance metrics to measure the effectiveness of enablement programs.
• Analyze training impact and gather feedback to continuously improve enablement programs.
• Report on the success of training initiatives to sales leadership and adjust strategies accordingly.
• Partner with sales leaders to align enablement programs with current business needs and sales objectives.
• Support career development programs for sales reps, including creating growth paths and progression plans.
• Leverage learning management systems and sales enablement platforms to deliver and track training.

Requirements

• 5+ years of experience in sales (enterprise), sales training, or sales enablement.
• Experience in the cybersecurity space.
• Bachelor's degree in Business, Sales, Education, or a related field.
• Proven track record of building and executing successful sales training programs.
• Experience or certification with sales methodologies and tools such as Salesforce, Outreach, Gong.
• Formal change management certification or training is a huge plus.

Nice-to-haves

• Strong understanding of the sales process and skills required for different stages of the sales cycle.
• Excellent communication and presentation skills.
• Ability to design creative and impactful training content.
• Strong coaching and mentoring skills.
• Analytical mindset to track performance metrics.

Benefits

• Competitive salary and performance bonuses.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Flexible work hours and remote work options.
• Professional development opportunities and training programs.