Global Security and Operations Manager

$78,600 - $98,300/Yr

National Democratic Institute (Ndi) - Washington, DC

Full-time - Senior

Hybrid - Washington, DC

About the position

The Global Security and Operations Manager at the National Democratic Institute (NDI) plays a crucial role in supporting and implementing security policies and practices across the organization. This position involves overseeing security management at both field offices and headquarters, conducting risk assessments, and providing direct security support to NDI programs globally. The manager will also be responsible for developing security plans, managing external security contracts, and ensuring the safety of staff and assets in various operational contexts.

Responsibilities

• Formulate and implement security guidance and best practices for NDI staff and programs.
• Conduct and oversee in-country security risk assessments and coordinate the development of security plans.
• Direct the solicitation, review, and approval of country office security management plans and crisis response plans.
• Analyze ongoing security situations and make recommendations to mitigate risks to staff, assets, and programs.
• Oversee security-related content on NDI staff portals, including policies and planning documents.
• Manage electronic staff tracking and communications tools, liaising with external service providers.
• Participate in key institutional crisis and incident management teams as needed.
• Represent NDI with key external security partners and organizations.
• Oversee external security service provider contracts, including procurement and invoicing.
• Provide direction and supervision to security contractors and local staff during election missions and events.
• Monitor security partner alerts and disseminate information to relevant stakeholders.
• Provide timely security-related training at both headquarters and country office levels.
• Review and provide safety and security input on NDI program proposals.
• Participate in the Operations and Security Team duty rotation for global emergency support.
• Engage in professional development opportunities related to INGO security and operations.

Requirements

• Bachelor's degree or relevant degree preferred; combination of experience and education may be considered.
• 6+ years of experience providing security and operational support to INGOs or related international organizations.
• Experience in challenging current or post-conflict environments is preferred.
• Demonstrated experience with implementing security strategies, policies, and procedures.
• Strong geographical and socio-political knowledge base with cross-cultural skills.
• Comprehensive knowledge of INGO security best practices and government security directives.
• Solid understanding of global conflicts and factors affecting safety for INGOs.
• Excellent interpersonal skills and cultural sensitivity for effective interaction with diverse stakeholders.
• Knowledge of procurement and contract management best practices for security and operations-related services.
• Strong oral and written communication skills, with the ability to present effectively to various audiences.
• Action-oriented with strong multitasking, project management, and organizational skills.
• Ability to develop and evaluate security training programs.
• Capacity to work independently and as part of a team.
• Understanding of communications and staff tracking technology in an INGO context.
• Proficiency in Microsoft Office and knowledge of Google Suites tools preferred.
• Ability to travel internationally on short notice for extended periods.

Nice-to-haves

• Fluency in a foreign language specific to the needs of the team is highly desired.
• Certifications such as INSSA Certification or CPP Certification are preferred.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Flexible schedule
• 10% employer contribution to retirement pension