Global Senior Ecosystem Launch Office Manager

Olympus - Westborough, MA

Full-time - Mid Level

Westborough, MA

5,001-10,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Launch Excellence Manager will play a crucial role in the newly established Endoscopic Solutions Ecosystem (ESE) organization at Olympus. This position is responsible for orchestrating all commercial launch activities related to Olympus' Intelligent Endoscopic Ecosystem, ensuring that methodologies and policies are applied effectively, risks are managed, and teams are guided towards successful product launches. The role requires strong collaboration across global and regional teams, as well as a deep understanding of product knowledge and project management.

Responsibilities

• Ensure launch related methodologies and guidelines are applied and comply with company policies; modify, combine and/or newly develop where needed.
• Identify launch related dependencies and risks and actively manage their mitigation within and beyond the Ecosystem Launch Office teams.
• Prepare and drive launch related decisions aligning global and regional as well as product/solutions, business and functional views towards successful launches.
• Foster strong relationships with key stakeholders globally and regionally, act as a trusted advisor and safeguard launch success.
• Guide, coach and support cross functional global and regional teams methodologically and act as ‘special force' in selected task forces.
• Assure end-to-end coherence and consistency in launch execution and quality of contents and deliverables across all launch activities.
• Define launch performance metrics and monitor steadily, provide insights and recommendations, ensure continuous improvement and best practices are applied.
• Work with SVP to define departmental objectives, ensuring alignment with corporate, divisional, and functional goals.
• Lead project management activities, process optimization, and tool and system development related to ESE and ELO strategy, ensuring timely delivery and successful outcomes.
• Manage budgets and forecasts for ELO activities and the department as a whole and provide regular updates to executive team and other stakeholders.
• Collaborate with finance, legal, compliance, internal controls, and other departments to ensure all ELO activities are conducted in accordance with company policies and regulatory requirements.
• Serve as the primary point of contact for the secretariats of the BoD, GEC, TSD and ESD, and other key executive support teams.
• Facilitate, plan, and manage meetings with internal and external stakeholders, including senior executives, ELO team, and the ESE.
• Create and deploy tools and template origination, and documentation for ELO and its stakeholder groups, including LMS modules, written SOPs, OGR development, etc.
• Build awareness across the Olympus organization of the function of the Ecosystem, and how the function contributes to corporate strategy today and in the future.
• Oversee ELO operations, including Budget Supervision including accruals, cross charges, and tracking of spend.
• Develop and track KPIs for evaluating successful outcomes.
• Provide ongoing leadership support to ESE and Ecosystem leadership as requested.

Requirements

• Bachelor's degree in life sciences or business; a Master's degree is a plus.
• Minimum of 8-10 years professional experience, ideally in MedTech.
• Experience in product & project management, commercial activities, and transformation.
• Proven track record of managing cross functional projects following agile approaches.
• Deep knowledge of the MedTech market including knowledge in device regulations that govern commercial activity.
• Willingness to travel (20-30% expected).
• Ability to coach, guide, and support leads of launch office teams.

Nice-to-haves

• Excellent understanding of the typical roles and responsibilities in the (digital) product and commercial functions and their key interdependencies with other functions.
• Outstanding interpersonal and presentation skills including interactions with senior management and internal & external customers at all levels.
• High ability to guide teams and decision makers in bridging organizational complexity.
• Strong analytical skillset and high level of business acumen.
• Places great value on continuous learning.

Benefits

• Competitive salaries, annual bonus and 401(k) with company match
• Comprehensive medical, dental, vision coverage effective on start date
• 24/7 Employee Assistance Program
• Free live and on-demand Wellbeing Programs
• Generous Paid Vacation and Sick Time
• Paid Parental Leave and Adoption Assistance
• 12 Paid Holidays
• On-Site Child Daycare, Café, Fitness Center