McDonald's - Chicago, IL
posted 8 days ago
Full-time - Mid Level
Chicago, IL
Food Services and Drinking Places
About the position
The Manager, Technical Product Management at McDonald's is responsible for leading the end-to-end technology product delivery within the Global Technology Enterprise Products & Platforms (EPP) Team, specifically focusing on Oracle Cloud ERP. This role emphasizes the importance of Agile and Product management principles, requiring the manager to influence stakeholders and ensure optimal solutions are delivered to meet business and user needs. The position involves developing product roadmaps, managing teams, and collaborating with various stakeholders to drive product strategy and execution.
Responsibilities
- Own end-to-end technology product delivery and lead the working team.
- Develop technology product roadmaps and prioritize backlogs based on business goals and end user needs.
- Apply deep product domain knowledge and partner closely with business and technical teams to ensure value delivery.
- Lead and manage mid/large teams consisting of Sr. Technical Analysts, Business Analysts, developers, and Product QA Teams.
- Work with Solution Architects to maintain, develop, and enhance the product.
- Drive market requirements, design solutions, and resolve technical issues with the team.
- Lead discussions with stakeholders on product management for incidents, requests, development, enhancement, and testing.
- Review product documentation to ensure it is up to date.
- Validate user acceptance criteria and monitor SLA's/OKR's through the Jira lifecycle.
- Ensure compliance with McDonald's processes regarding incident, request, problem, and release management.
- Follow data protection guidelines for sensitive personal data according to McDonald's Data Governance standards.
- Collaborate with System Integrators and audit teams to implement application security and audit compliance.
- Define product vision, strategy, and roadmap in alignment with business goals and market trends.
- Gather and prioritize requirements from business stakeholders and translate them into actionable technical product requirements.
- Facilitate communication and collaboration among cross-functional teams including product management, engineering, design, quality assurance, and operations.
- Lead the end-to-end product development process from concept to launch, ensuring timely delivery of high-quality releases.
- Monitor key performance indicators (KPIs) and iterate on features to optimize user engagement and satisfaction.
- Foster a culture of continuous improvement by soliciting feedback and iterating on the product roadmap.
Requirements
- 8+ years of technical product management or relevant experience with a Bachelor's degree, or 6+ years relevant experience with a Master's degree.
- Full understanding of Oracle ERP Cloud Financials modules, specifically in Order to Cash and Record to Report modules.
- Hands-on experience with Oracle ERP Cloud Finance modules.
- In-depth understanding of financial flows and business processes in financial management.
- Knowledge of Cloud information architecture patterns, software development processes, and data processing methodologies.
- Basic understanding of Oracle Applications FBDI templates for data loading into Oracle Cloud Applications.
- Experience in managing functional and technical teams.
- Understanding of Cloud architecture and ERP cloud security.
- End-to-end implementation and application maintenance experience preferred.
Nice-to-haves
- Experience with Agile methodologies and product management tools.
- Familiarity with market research and competitive analysis techniques.
- Strong communication and leadership skills.
Benefits
- Health insurance coverage
- 401k retirement savings plan
- Paid holidays
- Flexible scheduling
- Professional development opportunities
