GM, Field Applications Engineering

$213,000 - $242,000/Yr

Supermicro - San Jose, CA

Full-time - Senior

San Jose, CA

Computer and Electronic Product Manufacturing

About the position

The GM, Field Applications Engineering will lead a dynamic Field Engineering team focused on developing and expanding opportunities in the global IT market, particularly for enterprise and hyper-scale customers. The role emphasizes identifying rack-level solution needs and translating business and technical requirements into feasible solutions, while collaborating closely with cross-functional engineering teams for timely deployment.

Responsibilities

• Leverage past experience and industry contacts to bring in new technical opportunities and POC engagements.
• Manage the complex and dynamic relationship with large technology partners to deliver innovative total IT solutions to customers and impact revenue growth.
• Act as the business owner and leader to drive a large cross-company and cross-functional team to exceed customer expectations and enable Supermicro's green computing technology.
• Ability to multi-task and prioritize, solve problems with a sense of urgency.
• Lead in solution development, working with design and testing engineers to enable new enterprise and data center solutions.
• Support in pre-sales engagement by working closely with customers and providing creative solutions that meet demanding requirements.
• Manage solution integration projects from design to delivery, achieving high customer satisfaction.
• Improve revenue by collaborating with channel and technology partners to expand the ecosystem.
• Provide solution training to internal organization stakeholders, partners, resellers, and end customers.
• Actively engage industry experts to evangelize Supermicro Rack and Building block solutions.

Requirements

• Bachelors' or Masters' degree in engineering or business discipline; computer science, computer engineering, electrical engineering preferred.
• 17+ years in an IT or semiconductor industry with experience in roles such as product management, FAE, technology alliance, business development, technology/solution enablement, or customer advocacy.
• Experience in accelerator-based computing such as GPUs and FPGAs is a strong plus.
• Excellent relationship management, negotiation, and marketing skills.
• Solid communication skills in both verbal and written, able to communicate effectively with high-level clients.
• Strong leadership skills to manage multi-functional teams efficiently and resolve complex issues under pressure.

Nice-to-haves

• Experience in accelerator-based computing such as GPUs and FPGAs.
• Familiarity with server and storage products.

Benefits

• Comprehensive benefits package including participation in bonus and equity award programs.