GM (Ice Operations) Davis Center at the Harlem Meer

$110,000 - $120,000/Yr

Publix - New York, NY

Full-time - Mid Level

New York, NY

Food and Beverage Retailers

About the position

The General Manager at the Davis Center at the Harlem Meer is responsible for overseeing the financial and operational performance of the facility, which includes a seasonal outdoor sports area and an ice rink. This role focuses on optimizing operations, enhancing customer service, and fostering a culture of accountability and collaboration among staff. The General Manager will implement policies, manage budgets, and ensure compliance with health and safety regulations while promoting a positive company culture.

Responsibilities

• Oversee the daily operations of the multi-purpose seasonal outdoor sports facility.
• Create and monitor ice rink programming in partnership with the Central Park Conservancy.
• Analyze operations to evaluate performance and identify areas for improvement.
• Establish departmental responsibilities and coordinate functions among departments.
• Supervise daily operations of the ice arena, including maintenance and scheduling.
• Ensure effective communication with event owners pre and post event.
• Conduct regular inspections of the facility to ensure cleanliness and safety compliance.
• Direct human resources activities, including staff selection and training.
• Develop and manage budgets, exercising control in expense management.
• Promote company culture and expectations to staff.

Requirements

• Prior responsibility in daily P&L management and budget oversight of $1MM or greater.
• Proven management and leadership experience in ice rink operations.
• Prior experience managing hockey or figure skating programming.
• A minimum of 7 years of management experience.
• Operational knowledge of risk management.
• Event operations expertise required.
• Bachelor's degree in business management, sports management, marketing, hospitality, or related field.

Nice-to-haves

• Experience in community programming and engagement.
• Knowledge of facility maintenance and management best practices.

Benefits

• Competitive salary range of $110,000 - $120,000 per year.
• Full-time employment status with potential for career growth.
• Opportunity to work in a state-of-the-art recreational facility.