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GPAC - Richland Center, WI
posted 2 months ago
Full-time - Senior
Richland Center, WI
Administrative and Support Services
About the position
The General Motors Master Technician will play a crucial role in delivering high-quality automotive services and ensuring customer satisfaction. This position involves advanced diagnostics, intricate repairs, and mentorship of junior technicians, contributing to the overall skill enhancement of the team.
Responsibilities
- Conduct advanced diagnostics on various automotive systems using cutting-edge tools.
- Perform intricate repairs and maintenance on a diverse range of vehicles, both domestic and foreign.
- Address complex mechanical, electrical, and technical problems efficiently.
- Serve as a mentor and resource for other technicians, providing guidance on challenging repairs and diagnostics.
- Contribute to the training of junior technicians to elevate the overall skill level of the team.
- Ensure all repairs meet or exceed manufacturer specifications and industry standards.
- Conduct thorough inspections to identify potential issues and recommend preventative measures.
- Interact with customers to explain diagnostic findings, repair options, and recommendations.
- Build trust and rapport with clients by providing exceptional service and technical expertise.
- Stay updated on industry advancements, new technologies, and emerging trends in automotive repair and diagnostics.
Requirements
- Minimum 10 years of experience as a General Motors Automotive Master Technician.
- Proficiency in diagnosing and repairing complex automotive issues.
- Expertise in using advanced diagnostic equipment and tools.
- Thorough understanding of vehicle systems, components, and repair procedures.
- Strong leadership and mentorship skills.
- Excellent communication and customer service abilities.
- Detail-oriented with a commitment to precision and quality workmanship.
- Valid driver's license and a clean driving record.
Nice-to-haves
- Automotive Service Excellence (ASE) Master Technician certification or manufacturer-specific certifications are highly preferred.
- General Motors Master Certified, with a minimum B or A level tech qualification.
