GM Master Technician

GPAC - Milton, WI

Full-time - Senior

Milton, WI

Administrative and Support Services

About the position

The General Motors Master Technician will play a crucial role in delivering high-quality automotive services and ensuring customer satisfaction. This position involves advanced diagnostics, intricate repairs, and mentorship of junior technicians, contributing to the overall skill enhancement of the team.

Responsibilities

• Conduct advanced diagnostics on various automotive systems using cutting-edge tools.
• Perform intricate repairs and maintenance on a diverse range of vehicles, including both domestic and foreign models.
• Address complex mechanical, electrical, and technical problems efficiently.
• Serve as a mentor and resource for other technicians, providing guidance on challenging repairs and diagnostics.
• Contribute to the training of junior technicians to elevate the overall skill level of the team.
• Ensure all repairs meet or exceed manufacturer specifications and industry standards.
• Conduct thorough inspections to identify potential issues and recommend preventative measures.
• Interact with customers to explain diagnostic findings, repair options, and recommendations.
• Build trust and rapport with clients by providing exceptional service and technical expertise.
• Stay updated on industry advancements, new technologies, and emerging trends in automotive repair and diagnostics.
• Pursue additional training and certifications to enhance skills and knowledge.

Requirements

• Minimum 10 years of experience as a General Motors Automotive Master Technician.
• Proficiency in diagnosing and repairing complex automotive issues.
• Expertise in using advanced diagnostic equipment and tools.
• Thorough understanding of vehicle systems, components, and repair procedures.
• Strong leadership and mentorship skills.
• Excellent communication and customer service abilities.
• Detail-oriented with a commitment to precision and quality workmanship.
• Valid driver's license and a clean driving record.

Nice-to-haves

• Automotive Service Excellence (ASE) Master Technician certification or manufacturer-specific certifications are highly preferred.
• General Motors Master Certified, must be at minimum a B or A level tech to qualify for position.