Concentrix - York, PA

posted 8 days ago

Full-time - Mid Level
Remote - York, PA
Administrative and Support Services

About the position

We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: Challenge Conventions, Deliver outcomes unimagined, Create experiences that go beyond WOW. If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Responsibilities

  • Design and implement service using Golang for querying Graph in Amazon Neptune.
  • Develop efficient and scalable Go code to interact with Graph.
  • Implement connection handling, query execution, and data retrieval functionalities.
  • Write comprehensive unit and integration tests to ensure service reliability and accuracy.
  • Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions.
  • Troubleshoot, debug, and optimize existing and new Go code for performance and stability.
  • Optimize queries for real-time performance.
  • Profile Neptune database queries and identify bottlenecks.
  • Design and implement indexing strategies to improve query performance.
  • Generate synthetic customer Data for Millions of Customers.
  • Run perform testing with Different real-life scenarios.
  • Stay updated with the latest developments in Go and Amazon Neptune technologies.

Requirements

  • Proven experience as a Go Developer.
  • Hands-on experience with Amazon Neptune or similar graph database technologies.
  • Solid understanding of graph databases, including schema design and query optimization.
  • Proficiency in writing idiomatic and efficient Go code.
  • Experience with RESTful API design and implementation.
  • Familiarity with Docker, Kubernetes, and CI/CD pipelines is a plus.
  • Excellent problem-solving skills and ability to work independently or as part of a team.
  • Strong communication skills to effectively collaborate with technical and non-technical stakeholders.
  • Required graph query languages such as Gremlin or SPARQL.

Nice-to-haves

  • Previous experience building services that integrate with Amazon Web Services (AWS) ecosystem.
  • Prior ETL experience migrating from SQL to Graph.

Benefits

  • Medical, dental, and vision insurance.
  • Comprehensive employee assistance program.
  • 401(k) retirement plan.
  • Paid time off and holidays.
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