About the position
The Golf Course Beverage Cart Attendant is responsible for providing exceptional service to guests while ensuring the beverage cart is stocked and maintained throughout the shift. This position involves completing opening and closing duties, which include setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors at the end of the shift. The attendant must check in with the captain or supervisor before leaving at the end of their shift to ensure all tasks are completed satisfactorily. In addition to stocking ice, glassware, and paper supplies, the attendant is responsible for removing soiled wares from the bar top and tables, maintaining cleanliness and condition of work areas, and following all set-up guidelines. Adherence to company and safety policies is crucial, including reporting accidents, injuries, and unsafe work conditions to the manager. The attendant must complete safety training and certifications as required. The role requires a professional appearance and demeanor, as the attendant will welcome and acknowledge all guests according to company standards, anticipate and address service needs, and assist individuals with disabilities. Clear and professional communication is essential, as is the ability to develop and maintain positive working relationships with team members to achieve common goals. The attendant must ensure adherence to quality expectations and standards, and be able to read and visually verify information in various formats. Physical demands of the job include standing, sitting, or walking for extended periods, moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance. The attendant must also possess fine motor skills and hand-eye coordination to manipulate objects of varying sizes and weights. The ability to navigate sloping, uneven, or slippery surfaces, as well as stairs and service ramps, is necessary. Other reasonable job duties may be assigned by supervisors as needed.
Responsibilities
- Complete opening and closing duties including setting up necessary supplies and tools.
- Clean all equipment and areas, and lock doors at the end of the shift.
- Check with captain or supervisor before leaving at the end of the shift.
- Set up, stock, and maintain work areas.
- Stock ice, glassware, and paper supplies.
- Remove soiled wares from bar top and tables.
- Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools.
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Assist individuals with disabilities and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- High school diploma or G.E.D. equivalent preferred.
- No related work experience required.
- No supervisory experience required.
- No specific license or certification required.
