Golf Operations Coordinator

$60,048 - $60,048/Yr

The City of Palm Beach Gardens - West Palm Beach, FL

Full-time - Mid Level

West Palm Beach, FL

About the position

The Golf Operations Coordinator is responsible for organizing and supervising the daily operations of the golf property and related facilities at Sandhill Crane Golf Club. This role involves managing outside service operations, assisting with the Golf Shop, Tournament Operations, and Golf Cart Fleet Maintenance, while ensuring excellent customer service to patrons. The position is exempt and non-bargaining within the Community Services division, reporting to the Golf Operations Manager and supervising various staff members.

Responsibilities

• Organize and supervise daily operations of the golf property and facilities.
• Manage outside service operations and assist with Golf Shop and Tournament Operations.
• Oversee daily golf operations and ensure excellent customer service.
• Enforce procedures and policies as described in the Sandhill Crane Golf Course Manual.
• Conduct training of staff and communicate effectively with the Management Team.
• Schedule part-time employees, volunteers, and contractual workers.
• Organize and facilitate tournament schedules and on-course activities.
• Perform routine quality control checks of the facility and operations.
• Respond to public inquiries and resolve issues in a timely manner.
• Prepare various reports including incident and daily rounds reports.

Requirements

• Three to five years of managerial or supervisory experience, preferably in golf or recreation.
• PGA Class A certification and/or degree from an accredited college or university in a golf-related area preferred.
• Two years of experience working at a golf facility in a managerial role.
• Valid State of Florida Driver's License with a good driving record.

Nice-to-haves

• PGA Class A Member or Class B Associate status (preferred).
• Servsafe® Manager certification (must obtain within 30 days of hire).

Benefits

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance