TopGolf - Tampa, FL
posted 4 days ago
Full-time
Tampa, FL
Performing Arts, Spectator Sports, and Related Industries
About the position
The Golf Services Associate at Topgolf is responsible for providing exceptional customer service to guests, assisting with check-in and reservations, and ensuring a clean and organized venue. This role involves engaging with guests, offering information about gameplay and promotions, and maintaining the retail area. The associate will also demonstrate games and enforce safety guidelines to enhance the guest experience.
Responsibilities
- Welcome and assist players with check-in and reservations.
- Provide information about the venue, gameplay, and promotions.
- Help with golf clubs and equipment.
- Ensure the cleanliness and organization of venue.
- Offer retail items to guests, and keep retail area stocked and organized.
- Respond promptly to guest inquiries and requests.
- Give guests game demonstrations and enforce safety guidelines.
Requirements
- Excellent customer service and communication skills.
- Ability to work effectively in a team.
- Basic computer skills for reservations and check-in.
- Physical ability to lift and move golf bags and equipment.
