Graphic Designer / Inside Sales Representative

Fastsigns - Durham, NC

Full-time

Durham, NC

Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)

About the position

The Graphic Designer / Inside Sales Representative role at FASTSIGNS® of Durham, NC, combines creative design and sales responsibilities. The position involves working in the design/production room to create and assemble signs, as well as engaging with clients throughout the sales process. The ideal candidate will be detail-oriented, motivated, and capable of managing both design and customer service tasks effectively.

Responsibilities

• Works with co-workers and customers with file transfers, FTP access, photo library options, online proofs, etc.
• Inspects jobs for accuracy before sending them to the plotter or printer.
• Provides proofs as necessary.
• Maintains accurate electronic and paper record of File Storage and Disks.
• Follows a layout to place computer-generated vinyl or full-color graphic images on a pre-determined substrate or medium.
• Prepares substrates for application.
• Performs finishing operations such as laminating, encapsulating, and/or mounting of printed pieces.
• Installs signs when necessary.
• Answers phones professionally.
• Returns client emails and assists through sales process.
• Builds estimates and orders for clients.
• Consults with clients both in person and over the phone on design, sales status or any other issue.

Requirements

• High school diploma or GED required; advanced education degree in design/communication preferred but not required.
• Experience as a graphic designer & sign-related production specialist preferred but not required.
• Adobe application knowledge required; 3+ years experience preferred, but less is ok for the right candidate.
• Strong PC and Mac skills and internet required.
• Strong verbal and written communication skills required.
• Basic math skills (adding, subtracting, multiplying, and dividing whole numbers and fractions and converting fractions to decimals and vice versa).
• Able to work well under pressure to output high volume, high-quality work.
• Able to stand for long periods of time.
• Able to lift 50 or more pounds occasionally.
• Able to lift 25 or more pounds regularly.
• Must have the flexibility to lean over a waist-high table and use back forth hand motions to apply vinyl letters and graphics to a substrate.
• Able to use, or willing to be taught how to use light power equipment, such as power screwdrivers and power drills.

Nice-to-haves

• Experience in mechanical design is a plus.