GRC/IRM ServiceNow Technology Implementation Solutions Manager

$100,000 - $232,000/Yr

PricewaterhouseCoopers - New York, NY

Full-time - Manager

New York, NY

Professional, Scientific, and Technical Services

About the position

The Manager position in Cybersecurity, Privacy and Forensics at PwC involves leading a team to address critical business and data protection challenges for clients. This role focuses on integrated risk management and governance, helping clients improve their GRC strategies and processes. The Manager will work on strategic programs, data analytics, and technical implementations, while also developing leadership skills and fostering a collaborative team environment.

Responsibilities

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team from working effectively.
• Coach others, recognize their strengths, and encourage them to take ownership of their personal development.
• Analyze complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarizing key points.
• Uphold the firm's code of ethics and business conduct.

Requirements

• Bachelor's Degree in Accounting, Finance, Management Information Systems, Computer Science, Mathematics, Economics, Business Administration, or Engineering.
• Minimum of 5 years of experience in a related field.
• Hands-on architectural and configuration experience with GRC and IRM programs.
• Experience managing solution design and configuration projects for GRC/IRM Technology platforms.
• Knowledge of risk management, compliance management, and enterprise governance as it relates to technology.
• Experience in designing, reengineering, and optimizing business processes related to GRC functions.
• Deep understanding of access control and data integration approaches.
• Knowledge of on-premise and cloud-based application architecture.
• Experience with implementing GRC technology such as RSA Archer, MetricStream, or ServiceNow.

Nice-to-haves

• Experience in internal audit, compliance, enterprise risk management, operational risk management, technology risk management, and cyber security.
• Knowledge of industry-leading practices and frameworks for GRC functions.
• Experience in stakeholder interviews and facilitated workshops.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k plan
• Holiday pay
• Vacation pay
• Annual discretionary bonus