GRC/IRM ServiceNow Technology Implementation Solutions Manager

$100,000 - $232,000/Yr

PricewaterhouseCoopers - Boston, MA

Full-time - Manager

Boston, MA

Professional, Scientific, and Technical Services

About the position

As a Manager in the Cybersecurity, Privacy and Forensics team at PwC, you will play a crucial role in addressing clients' most pressing business and data protection challenges. This position involves leading strategic programs, driving data analytics, and implementing technical solutions to enhance cyber resiliency. You will collaborate with a diverse team to develop integrated governance, risk, and compliance (GRC) strategies, ensuring effective risk management and process improvement across organizations.

Responsibilities

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team from working effectively.
• Coach others, recognize their strengths, and encourage them to take ownership of their personal development.
• Analyze complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarizing key points.
• Uphold the firm's code of ethics and business conduct.

Requirements

• Bachelor's Degree in Accounting, Finance, Management Information Systems, Computer Science, Mathematics, Economics, Business Administration, or Engineering.
• Minimum of 5 years of experience in GRC and IRM programs, solution design, and configuration projects.
• Hands-on architectural and configuration experience with GRC/IRM technology platforms.
• Experience in risk management, compliance management, and enterprise governance.
• Knowledge of integrated risk management frameworks and their implementation across enterprises.
• Experience in designing and optimizing business processes related to GRC functions.
• Deep understanding of access control and data integration approaches.
• Knowledge of on-premise and cloud-based application architecture and their implications for GRC solutions.
• Experience with GRC technology such as RSA Archer, MetricStream, or ServiceNow.

Nice-to-haves

• Experience in creating and refining core business foundational elements such as process, risk, and control frameworks.
• Knowledge of proper technical documentation techniques for GRC solutions.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k plan
• Holiday pay
• Vacation pay
• Annual discretionary bonus