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Greece,NY Seasonal 3am Truck Crew & Replenishment
$31,200 - $36,816/Yr
Michaels - Rochester, NY
posted about 2 months ago
Part-time - Entry Level
Rochester, NY
1,001-5,000 employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
About the position
The Seasonal 3am Truck Crew & Replenishment position at Michaels involves delivering friendly customer service, assisting customers in shopping, and ensuring a fast and efficient checkout experience. The role includes responsibilities such as unloading trucks, stocking merchandise, and maintaining store recovery standards to uphold the brand's promises. This part-time, seasonal role requires flexibility in working hours, including weekends and early mornings.
Responsibilities
- Deliver friendly customer service and assist customers in shopping.
- Ensure a fast and friendly checkout experience.
- Complete truck unloading and merchandise duties throughout the store.
- Maintain store recovery standards to deliver brand promises.
- Help customers locate products and provide solutions.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking, and planogram (POGs) processes.
- Complete merchandise recovery and maintenance, including the merchandise return/go back process.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Interact with others in an accepting and respectful manner and promote commitment to the organization's vision and values.
- Cross-trained in Custom Framing selling and production.
Requirements
- Retail and/or customer service experience preferred.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store, including regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Nice-to-haves
- Experience in load and unload operations.
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
