Towne Park - Bryn Mawr, PA

posted 7 days ago

Part-time - Entry Level
Bryn Mawr, PA
Administrative and Support Services

About the position

The Greeter at Bryn Mawr Hospital is responsible for welcoming guests and providing exceptional customer service. This role involves assisting guests with inquiries, directions, and information about the facility and local attractions, ensuring a friendly and professional atmosphere. The Greeter plays a crucial role in creating a positive first impression and enhancing the overall experience for patients and visitors.

Responsibilities

  • Welcome guests in a friendly and courteous manner.
  • Answer the telephone promptly and politely, adhering to client standards.
  • Assist guests with inquiries and provide directions.
  • Provide information about the facility's amenities and local attractions.
  • Report accidents and incidents to the Guest Service Coordinator or Account Manager.
  • Maintain confidentiality of patient and business information.

Requirements

  • High school diploma or GED required.
  • Must be at least 18 years of age.
  • Ability to pass a criminal background check and drug screen.
  • 1-3 months of related experience or equivalent combination of education and experience.
  • Knowledge of telephones, codes, alarms, and surveillance systems.

Nice-to-haves

  • Ability to read, speak, and write in standard English.
  • Basic computer skills and typing ability.
  • Ability to prioritize tasks and remain calm in stressful situations.

Benefits

  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Telemedicine benefits
  • 401k retirement savings plan
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