Greeter Associate

About the position

The Greeter Associate at Meijer plays a crucial role in maintaining a safe and welcoming environment for customers. This position involves engaging with customers at the entryways to deter theft, ensuring safety, and providing assistance as needed. The role emphasizes customer service and active participation in loss prevention efforts while fostering a positive shopping experience.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following the company de-escalation and negotiation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Requirements

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new and existing technology solutions.
• Ability to use technology to document and communicate incidents.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Ability to work successfully with conflict.

Benefits

• Paid parental leave
• Parental leave
• Store discount
• Tuition reimbursement
• Weekly pay
• Scheduling flexibility
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth