Grievance & Appeals Coordinator
Elevance Health•Columbus, GA
473d
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Grievance & Appeals Coordinator at Elevance Health is responsible for investigating and reviewing customer grievances and appeals related to service provision and benefit coverage. This role involves triaging clinical and non-clinical inquiries, preparing case files for member grievance committees, and ensuring timely resolutions to complaints. The coordinator will also summarize essential information for clinical specialists and legal counsel, document interactions, and recommend actions to improve customer satisfaction.
