Grocery 3rd Shift Stocker

Festival Foods - Eau Claire, WI

Part-time,Full-time - Entry Level

Eau Claire, WI

11-50 employees

Food and Beverage Retailers

About the position

The Grocery 3rd Shift Stocker at Festival Foods is responsible for maintaining stock levels in the grocery department, providing exceptional customer service, and ensuring a clean and organized sales floor. This role involves replenishing products, assisting guests in finding items, and adhering to quality standards. The position requires a commitment to the company's culture and performance expectations, with a focus on teamwork and customer satisfaction.

Responsibilities

• Maintain Festival culture, customer service, and performance expectations
• Provide customer service to guests
• Assist guests with supplying them with the items they need from the department
• Aid guests in finding items they are looking for on the sales floor
• Take orders and special requests
• Answer the telephone and assist callers using proper phone etiquette
• Stocking and maintaining product levels
• Fill all items on display
• Ensure products are rotated using the first in first out method
• Follow display standards
• Maintain a clean and tidy sales floor
• Maintain grocery supplies
• Assist other department associates with daily responsibilities
• Ensure all quality standards are met, including quantity expectations at 100% by 10 am and 5 pm
• Regular, timely attendance in compliance with the work schedule
• Perform other duties as assigned

Requirements

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills
• Complete understanding of all safety requirements and company safety policies
• Ability to apply on-the-job safety training to recognize and react to possible safety hazards
• Knowledge of proper lifting techniques and equipment procedures

Benefits

• 15% associate discount on grocery purchases
• Weekly pay with premium pay on Sundays and select holidays
• Two-week advanced scheduling for better planning
• Vision and dental insurance options
• Support for total well-being including paid parental leave and fitness reimbursement
• 401(k) and Employee Stock Ownership Plan for retirement savings