Grocery Clerk

Pick And Save - River Hills, WI

Full-time

River Hills, WI

Building Material and Garden Equipment and Supplies Dealers

About the position

The Grocery Clerk position focuses on delivering outstanding customer service while maintaining a safe and clean environment that encourages customer loyalty. The role involves assisting the department manager in achieving sales and profit goals, ensuring quality assurance standards are met, and promoting the company's core values. The Grocery Clerk is responsible for helping customers find products, checking product quality, and adhering to food safety regulations.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Assist the department manager in reaching sales and profit goals.
• Monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items.
• Check product quality to ensure freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Gain and maintain knowledge of products sold within the department.
• Create an environment that makes customers feel welcome and appreciated.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents and report safety risks or illegal activity.

Requirements

• Customer service skills
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Nice-to-haves

• Retail experience