Grocery Clerk

Dillons - Wichita, KS

Part-time - Entry Level

Wichita, KS

51-100 employees

Merchant Wholesalers, Nondurable Goods

About the position

The Grocery Clerk position at Dillons focuses on delivering outstanding customer experiences through exceptional service. The role involves maintaining a safe and clean environment, assisting the department manager in achieving sales and profit goals, and ensuring adherence to quality assurance standards. The Grocery Clerk is expected to embrace the Customer 1st strategy, promote the company's core values, and create a welcoming atmosphere for customers.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions about products.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of any items in need of repair.
• Notify management of customer or employee accidents and report all safety risks or issues.

Requirements

• Customer service skills
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Nice-to-haves

• Retail experience

Benefits

• Opportunities for career growth
• Flexible scheduling options
• Employee discounts
• Health and wellness programs