GROCERY/DEPT LEADER

Smith's Food And Drug • North Las Vegas, NV

403d

About The Position

The position involves creating an outstanding customer experience through exceptional service while ensuring a safe and clean environment that encourages customer loyalty. The role includes directing and supervising all functions, duties, and activities within the grocery department, supporting day-to-day operations, and embracing the Customer 1st strategy to promote excellent customer service. The candidate will also demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• High School Diploma or GED
• Any management experience
• 1 year of grocery retail experience (desired)
• Ability to work cooperatively in a high-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Direct and supervise all functions, duties, and activities for the grocery department.
• Support the day-to-day functions of grocery operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Plan, organize, and supervise the inventory process.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Monitor and control expenses for the department.
• Stay current with present, future, seasonal, and special ads.
• Implement the period promotional plan for the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Create and execute sales promotions in partnership with store management.
• Understand the store's layout and be able to locate products.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Adhere to all local, state, and federal laws, and company guidelines.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Communicate company, department, and job specific information to associates.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

Benefits

• Opportunities for career growth
• Supportive work environment
• Team-oriented culture

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 101-250 employees