GROCERY/LEAD CLERK

Pick And Save - River Hills, WI

Full-time

River Hills, WI

Building Material and Garden Equipment and Supplies Dealers

About the position

The position focuses on delivering an outstanding customer experience through exceptional service while maintaining a safe and clean environment. The role involves assisting the department manager in achieving sales and profit goals, monitoring quality assurance standards, and embodying the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals.
• Monitor all established quality assurance standards.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote trust and respect among associates with a positive attitude.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Respond to customer inquiries and make product suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of grocery specials.
• Provide customers with fresh products they have ordered.
• Recommend grocery items to ensure customer satisfaction.
• Check product quality to ensure freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logged.
• Reinforce safety programs by complying with safety procedures.
• Identify unsafe conditions and notify store management.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents and report safety risks or illegal activity.

Requirements

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Nice-to-haves

• Retail experience.
• Second language (speaking, reading, and/or writing).