Grocery Manager - DFW

Albertsons - Fort Worth, TX

Full-time - Mid Level

Fort Worth, TX

5,001-10,000 employees

Food and Beverage Retailers

About the position

The Grocery Manager at Albertsons Southern SP is responsible for ensuring exceptional customer service and maintaining a high-quality product inventory. This role involves overseeing daily operations, managing staff, and ensuring compliance with company policies while providing a superior shopping experience for customers.

Responsibilities

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
• Assists customers by making product suggestions.
• Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction.
• Answers and responds to incoming calls appropriately, resolving customer complaints as needed.
• Responsible for total store operations in the absence of the Store Director.
• Assists with planning daily operations and monitoring production processes.
• Builds grocery displays, rotates and discards outdated or spoiled product, ensuring cleanliness of the work area.
• Implements effective promotional and seasonal displays and coordinates grocery sales promotions.
• Ensures merchandise is correctly priced and displayed, and that shelves are clean and properly maintained.
• Monitors employee productivity and may schedule employees to ensure adequate coverage and service levels.
• Trains employees in store policies, sales, and record-keeping procedures.
• Prepares sales and inventory reports, taking physical inventory every 6 months.
• Controls inventory to ensure adequate product quantity, quality, and freshness, maintaining inventory levels according to division directives.
• Assists with ordering grocery products and supervising the processing of all reclamation.
• Implements correct product preparation techniques and operates related equipment.
• Performs receiving duties including breaking down loads, verifying orders, and inspecting quality.
• Ensures compliance with workplace safety rules and regulations.

Requirements

• Retail Grocery experience of 2 years is required.
• Strong communication and interpersonal skills.
• Ability to frequently reach, lift and maneuver objects up to approximately 50 lbs.
• Knowledge of basic mathematics and weights and measures.
• Knowledge of product variety, standards, perishability, product handling, sanitation, labeling, and department policies.

Nice-to-haves

• Experience with inventory management software.
• Knowledge of food safety regulations.
• Ability to work flexible hours including nights, weekends, and holidays.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance