Grocery Night Clerk

Kroger - White House, TN

Part-time - Entry Level

White House, TN

1,001-5,000 employees

Food and Beverage Retailers

About the position

The position involves providing exceptional customer service in a safe and clean environment, ensuring customer satisfaction and encouraging return visits. The role emphasizes treating customers and employees fairly, promoting inclusivity, and being a responsible community member while delivering the right products at fair prices. The company values respect, honesty, integrity, diversity, inclusion, and safety, and seeks individuals who are caring, purpose-driven, and eager to learn.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction and return visits.
• Treat customers and employees in a fair and ethical manner.
• Promote an inclusive work environment.
• Be a responsible member of the community.
• Provide the right products at the right time with fair and accurate pricing.
• Model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Respond to customer questions and requests in a courteous and helpful manner.
• Follow all company policies and procedures.
• Understand and adhere to shrink guidelines.
• Unload trucks containing various merchandise.
• Sort merchandise into groups for stocking in the store.
• Load merchandise onto carts for placement on shelves or sales floor.
• Read codes on shelves and merchandise labels accurately.
• Manually attach price labels to items as needed.
• Remove merchandise from the back room for stocking on sales floor shelves.
• Build special sales displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker, or straddle stacker if over 18 years of age.

Requirements

• Previous comparable experience in a customer service role.
• Ability to conduct oneself in a professional manner and display a positive attitude.
• Strong communication skills to speak highly of the company in front of customers and employees.
• Ability to follow company policies and procedures effectively.
• Understanding of shrink guidelines and adherence to them.
• Capability to read codes on shelves and merchandise labels.

Benefits

• Opportunities for career growth and development.
• Supportive work environment that values diversity and inclusion.