GROCERY/RECEIVING CLERK

About the position

The Grocery/Receiving Clerk at Smith's Food and Drug, part of the Kroger family, is responsible for creating an outstanding customer experience through exceptional service. This role involves maintaining a safe and clean environment, assisting the department manager in achieving sales and profit goals, and ensuring compliance with quality assurance standards. The position emphasizes the importance of customer service and the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Assist the department manager in reaching sales and profit goals.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Report all safety risks or issues, including robbery, theft, or fraud.
• Notify management of customer or employee accidents.
• Develop and train DSD Receiver backup.
• Ensure maximum security of the receiving area.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Adhere to all food safety regulations and guidelines.
• Stay current with present, future, seasonal, and special ads.
• Ensure inventory management for all delivered products.
• Process damaged/returned goods and complete/process paperwork.
• Check condition, accuracy of quantity, pricing, and temperature of products received.
• Ensure shipping and receiving tools are working properly.
• Maintain an awareness of inventory/stocking conditions to capture ordering system integrity.
• Report product ordering/shipping discrepancies to the department manager.
• Label, stock, and inventory department merchandise.
• Promote trust and respect among associates with a positive attitude.

Requirements

• Ability to collaborate and work cooperatively in a team-based environment.
• Strong attention to detail.

Nice-to-haves

• Any receiving experience.
• Second language (speaking, reading and/or writing).
• Familiarity with industry/technical terms and processes.
• Excellent oral/written communication skills.

Benefits

• Opportunities for career growth and development.
• A supportive work environment that values diversity and inclusion.