Grocery Team Lead

About the position

The position at Meijer involves providing operational direction and support to team members in a retail environment, focusing on customer service excellence and team engagement. The role emphasizes leadership, mentoring, and compliance with safety and quality standards, while fostering a culture of diversity and inclusion.

Responsibilities

• Engaging peers to provide the best possible shopping experience for customers, including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching team members to exceed customer service and sales goals.
• Supporting the training of new team members and cross-training high potential talent.
• Working with leadership on department scheduling to enhance team engagement and improve customer service.
• Ensuring product freshness by monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations.
• Leading team members in ordering, receiving, stocking, pricing, and product display tasks.
• Creating an environment that supports Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and handling cash when needed.
• Participating in period end inventories to help achieve goals.

Requirements

• Passion for customer service with total engagement that conveys approachability to customers and team members.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others and build rapport quickly with customers.
• Ability to lift, carry, push, pull, bend, and twist while handling products.
• Experience executing plans and creating a strong team environment.
• Commitment to fostering an inclusive environment.

Nice-to-haves

• Experience in a leadership role within a retail environment.
• Knowledge of food safety standards and regulations.

Benefits

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth