Ground Operation Assistant

Alliance Ground International - Richmond, VA

Full-time - Entry Level

Richmond, VA

1,001-5,000 employees

Truck Transportation

About the position

The Ground Operation Assistant role at Alliance Ground International involves coordinating various aircraft service functions for airline customers in a fast-paced aviation environment. The position requires strong communication skills and the ability to perform physical tasks while ensuring safety and quality service. The role is essential for maintaining operational efficiency at the airport, supporting both the airline and ground handling teams.

Responsibilities

• Coordinate the delivery of various aircraft service functions for airline customers while the aircraft is at the gate, including de-icing, lavatory dumping, and refueling.
• Determine proper aircraft load factors in conjunction with the airline operations department.
• Verify and sign off on any aircraft services performed in order to bill the airline for services rendered.
• Perform various administrative duties on a routine basis, such as GSE fluid inspections, washing equipment, and removing debris/trash from the ramp area.
• Serve as liaison with airline customers, their pilots, and ATS operations department.
• Direct and assist ramp agents with ground handling duties as needed.

Requirements

• Demonstrate strong math and computer skills and excellent interpersonal communication skills.
• Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent.
• Possess a valid driver's license with a clean driving record.
• Be able to pass a drug screen and obtain airport security clearance, which includes a 10-year extensive employment, criminal record and residence background check.