Ground/Ramp Service Agent (Portland)

$38,002 - $38,002/Yr

Horizon Air - Portland, OR

Full-time - Entry Level

Portland, OR

Air Transportation

About the position

The Ground Service Agent at Horizon Air plays a crucial role in ensuring the smooth operation of airport services. This position involves working in a fast-paced environment to load and offload luggage and cargo, manage paperwork for flight crews, and service aircraft. The agent must be adaptable, able to handle multiple tasks, and provide excellent customer service while maintaining safety and efficiency.

Responsibilities

• Load and offload luggage and cargo, transporting to various airport locations.
• Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests, and flight releases.
• Marshal and push back aircraft.
• Prepare weight and balance forms and ensure load integrity by inputting accurate commodity codes and weights into a data entry system.
• Service aircraft as necessary, including lavatory, potable water, aircraft grooming, deicing, and security searches.
• Operate and/or drive multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts, and deice trucks.
• Execute aircraft tow operations if required.
• Perform other duties as assigned.

Requirements

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver's license issued by a US state, a US territory, or the District of Columbia.
• Ability to consistently lift 50 pounds.
• Must be able to stand for long periods of time.
• Must be able to bend, stoop, squat, reach, and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to participate in paid training that may require overnight travel.
• Ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Benefits

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid holidays
• Paid time off
• Paid training