Affinity Search Limited - Rochester, MI
posted about 1 month ago
Full-time - Mid Level
Rochester, MI
About the position
The Group Benefits Account Manager will manage a diverse book of business for a privately held employee benefits company in metro Detroit. This hybrid role involves overseeing client accounts, ensuring customer satisfaction, and facilitating problem resolution and client retention. The position allows for a flexible work environment after an initial training period.
Responsibilities
- Onboarding new clients
- Responding to inquiries from clients and carriers
- Completing RFP and request census
- Initiating vendor renewal requests and coordinating the process with agents
- Preparing Open Enrollment guides, checklists, forms, summaries, and webinars
- Conducting Open Enrollment meetings, health fairs, and webinars
- Participating in pre-renewal, renewal, and post-renewal meetings
- Responsible for Compliance & Regulatory oversight with clients.
Requirements
- Related experience in a group benefits setting
- Active Life and Health license or willingness to obtain it within 90 days of employment
- Proficiency in MS Office Suite
- Experience with Brokerage Builder/ZyWave software
Benefits
- Top compensation model (salary, full benefits package)
- Bonuses 2x/year based on company profitability and individual performance
- Casual dress code (blue jeans) M-F
- Internal promotion/growth opportunities
- Collaborative company culture with quarterly team events/outings
- Pets are welcome in the office on occasion
