Group Benefits Account Manager

$80,000 - $85,000/Yr

Job Juncture - Rochester Hills, MI

Full-time

Rochester Hills, MI

Administrative and Support Services

About the position

The Group Benefits Account Manager is a hybrid role within a privately held employee benefits company located in metro Detroit. This position involves managing a diverse book of business, ranging from 25 to 300 lives, and ensuring customer satisfaction, problem resolution, and client retention. The role requires collaboration with a dedicated account team and offers the flexibility of working from home three days a week after an initial training period.

Responsibilities

• Onboarding new clients
• Respond to inquiries from clients and carriers
• Complete RFP and request census
• Initiate vendor renewal request with Service Rep. and coordinate process with the agent to negotiate all renewal rate relief
• Prepare Open Enrollment guides, checklists, forms, summaries and webinars
• Conduct OE meetings, health fairs and webinars
• Participate in the pre-renewal, renewal and post renewal meetings
• Responsible for Compliance & Regulatory oversight with clients.

Requirements

• Related experience in group benefits setting
• Active Life and Health license or willingness to obtain it within 90 days of employment
• Proficiency in MS Office Suite
• Experience with Brokerage Builder/ZyWave software

Benefits

• Top compensation model (salary, full benefits package)
• Bonuses 2x/year based on company profitability and individual performance
• Collaborative company culture with quarterly team events/outings
• Casual dress code (blue jeans) M-F
• Internal promotion/growth opportunities