Group Digital ProductOps Manager

Highmark Health - Juneau, AK

Full-time - Mid Level

Juneau, AK

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

The Group Digital ProductOps Manager at Highmark Health plays a crucial role in managing and delivering digital products and experiences for customers and clinicians. This position supports the organization's digital transformation efforts, ensuring alignment with strategic objectives and facilitating collaboration among various stakeholders. The incumbent will lead agile processes, develop project plans, and mentor junior team members, all while fostering a culture that promotes effective digital product management.

Responsibilities

• Responsible for the future planning of digital work that spans multiple products and platforms, ensuring alignment on scope, requirements, timelines, and deliverables.
• Leads/assists with quarterly increment planning sessions for multiple products, aligning work with the overall digital vision and strategy.
• Oversees the effective simultaneous operations of multiple products and platforms within the digital department.
• Facilitates coordination of recurring operations meetings with representatives from various digital teams.
• Leads/assists with important agile ceremonies including PI planning, increment retros, and grooming sessions.
• Aligns with digital and non-digital senior leadership to measure and report on overall digital progress and outcomes.
• Establishes project/platform/cross-platform level plans with timelines, assigns tasks, and ensures completion of deliverables.
• Mentors less senior Digital ProductOps Managers.

Requirements

• Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field, or 6 years of related experience in lieu of a degree.
• 7 years of Product Management, Project Management, or Program Management experience.
• 4 years of experience with Agile Process Methodology.

Nice-to-haves

• Master's Degree in Business, Science, Technology, Design, Healthcare or related field.
• 4 years of experience in the Healthcare Industry.
• 5 years of experience managing large, complex projects.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401k retirement savings plan
• Paid holidays
• Paid time off (PTO)
• Flexible scheduling options