Group Home Program Manager

$46,800 - $46,800/Yr

New Day International - Billings, MT

Full-time - Mid Level

Billings, MT

Social Assistance

About the position

The Program Manager at New Day, Inc. is responsible for overseeing the daily operations of a therapeutic group home for youth aged 9 to 17 facing mental health and behavioral challenges. This role focuses on creating a safe and supportive environment, supervising staff, coordinating with clinical teams, and providing therapeutic interventions. The position requires flexibility, as it includes on-call duties and a structured schedule from Friday to Tuesday.

Responsibilities

• Oversee daily operations of the therapeutic youth group home(s).
• Ensure a safe and supportive environment for participants.
• Supervise staff and coordinate with clinical teams.
• Provide therapeutic interventions as needed.
• Maintain a safe, secure, and orderly environment within the assigned lodge.
• Develop and prepare weekly and monthly reports in coordination with the Lead Clinical.
• Provide transportation for participants to and from medical clinics when needed.
• Ensure adequate facilities, equipment, supplies, and resources for program operation.
• Collaborate with the Residential Team Lead and Lead Clinical Staff for information exchange.
• Facilitate the transfer of clinical records confidentially.
• Train Youth Empowerment Specialists and coordinate their development.
• Conduct therapeutic interventions with residents under supervision.
• Plan and organize weekend activities with approval from the Residential Team Lead.
• Facilitate weekly treatment team meetings to discuss youth needs.
• Inventory and monitor participant medication counts.
• Assume on-call duties during scheduled weeks.
• Conduct performance reviews for lodge-assigned Youth Empowerment Specialists.

Requirements

• Bachelor's degree in a human service field or 6 years of human services experience without a degree.
• Familiarity with word processing and computer applications (Word, Excel, Microsoft Teams, Zoom).
• Strong managerial and training skills.
• Ability to maintain confidentiality and demonstrate diplomacy.

Nice-to-haves

• Preferred experience with seriously emotionally disturbed and chemically dependent populations.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance