Group Leader - Pheresis

CSL - Greenacres, FL

Full-time

Greenacres, FL

Ambulatory Health Care Services

About the position

The Group Leader - Pheresis position at CSL Behring involves overseeing the pheresis procedure and plasma collection process, ensuring compliance with Standard Operating Procedures (SOPs) and FDA guidelines. The role requires monitoring donor safety, educating donors, and maintaining efficient operations on the donor floor. The Group Leader will also provide technical training to staff, troubleshoot equipment issues, and support center management in scheduling and donor relations.

Responsibilities

• Perform all aspects of the pheresis procedure and plasma collection, including donor set-up, monitoring, and disconnect.
• Conduct venipuncture to initiate the pheresis process in compliance with SOPs and FDA guidelines.
• Evaluate vein performance and make necessary corrections to expedite donation and ensure quality and safety.
• Educate new donors about therapeutic products and the donation process, answering their questions professionally.
• Monitor donor reactions and assist or notify appropriate staff as needed.
• Record incidents during the pheresis process using a Personal Digital Assistant (PDA).
• Provide guidance and technical training to donor floor staff as required.
• Monitor donor flow to ensure continuous turnover and address any backlog.
• Perform equipment calibrations and maintenance checks as outlined in SOPs.
• Troubleshoot equipment failures and document incidents appropriately.
• Change supply lot numbers in the electronic donor information management system as needed.
• Support center management with staff scheduling and resolve minor donor relations issues.
• Ensure accurate recording of donor data in the electronic system as per SOPs.
• Understand policies related to hyper immune programs at the center, if applicable.
• Maintain a clean and efficient work environment, ensuring sufficient supplies are available.
• Follow all Health Safety & Environmental (HSE) and OSHA policies and procedures, promoting safety in all actions.
• Maintain confidentiality of all personnel, donor, and center information.
• May be cross-trained in other areas to meet business needs.
• Perform other job-related duties as assigned.

Requirements

• High school diploma or equivalent required.
• Minimum 18 months experience in a medical or healthcare environment preferred or equivalent combination of education and experience.
• Specialized medical or phlebotomy training preferred.

Nice-to-haves

• Bilingual skills may be required to meet business needs.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off