Group Product Manager, Digital Experiences (Mailchimp)

Intuit - Mountain View, CA

Full-time - Mid Level

Mountain View, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Group Product Manager for Digital Experiences at Intuit will lead the Mailchimp digital experiences team, focusing on enhancing customer interactions and elevating product offerings. This role emphasizes collaboration in a fast-paced environment, requiring strong leadership and a customer-centric approach to drive innovation and operational excellence.

Responsibilities

• Lead a team of digital delivery professionals to enhance Mailchimp digital experiences.
• Drive a bold and innovative digital-first vision for product development.
• Develop deep customer empathy through research and translate insights into actionable solutions.
• Align cross-functional teams around a digital-first strategy and vision.
• Establish and track key performance indicators (KPIs) to assess project efficacy and business performance.
• Foster a culture of learning and personal growth within the team.
• Work closely with product and platform teams to align roadmaps and priorities.

Requirements

• 8+ years of experience in Product Management with a track record of launching innovative products.
• Demonstrated ability to lead cross-functional teams and drive transformational change.
• Strong customer-centric approach with a passion for understanding customer needs.
• Operational excellence with the ability to implement efficient processes.
• Excellent verbal and written communication skills for influencing at all levels.
• Strong technical proficiency and understanding of platform requirements.

Nice-to-haves

• Experience in technology-driven, AI-powered service environments.
• MBA or advanced degree preferred.
• Experience with AI & ML in product offerings.

Benefits

• Competitive salary and performance bonuses.
• Health insurance and wellness programs.
• 401k retirement savings plan with matching contributions.
• Flexible scheduling and remote work options.