Group Product Manager, Digital Experiences (Mailchimp)

Intuit - Atlanta, GA

Full-time - Senior

Atlanta, GA

10,001+ employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Group Product Manager for Digital Experiences at Intuit Mailchimp will lead the Fraud and Abuse prevention team, focusing on delivering top-notch software solutions that enhance security while minimizing customer friction. This role involves collaborating with various stakeholders to create innovative customer-centric outcomes, ensuring effective detection and defensive measures against fraud and abuse. The position requires a blend of technical leadership, hands-on coding, and strategic influence over product direction.

Responsibilities

• Determine security, abuse and fraud prevention requirements by evaluating business and technical plans and strategies.
• Act as a technical leader and domain expert responsible for influencing technology and product direction.
• Mentor junior engineers and new team members, applying technical expertise to complex programming and design problems.
• Partner with cross-functional teams to define the best solutions for customers, leading by example.
• Use data to influence product direction and technical decisions within their scope.
• Navigate ambiguity with minimal or no guidance.
• Use incidents and production issues to improve products and processes.
• Create and maintain effective technical documentation, diagrams, and presentations to communicate cybersecurity/fraud risks.
• Gather functional requirements, develop technical specifications, and plan projects and tests.
• Design and develop web, software, mobile apps, prototypes, or proofs of concepts (POCs).
• Engage in roughly 70-85% hands-on coding.
• Resolve defects/bugs during QA testing, pre-production, production, and post-release patches.
• Work cross-functionally with various Intuit Mailchimp teams to drive results.
• Contribute to the design and architecture of projects.

Requirements

• 10+ years' experience developing web, software, or mobile applications.
• BS/MS in computer science or equivalent work experience.
• Strong experience with PHP, Go, and Object-Oriented Languages (OOD) such as Java/J2EE, C#, VB.NET, Python, or C++.
• Experience with the entire Software Development Life Cycle (SDLC).
• 8+ years' experience with web services (consuming or creating) with REST or SOAP.
• Solid communication skills to explain complex technical issues to both technical and non-technical audiences.
• Strong understanding of the Software design/architecture process.
• Experience with unit testing & Test-Driven Development (TDD).
• Ability to translate objectives into repeatable and scalable solutions to meet business needs.
• Experience with various offerings from Google Cloud Platform or Amazon Web Services.

Nice-to-haves

• Experience with cyber security, fraud, and abuse patterns.
• Experience with various modern architecture frameworks.
• BS in Computer Science; MS preferred or equivalent relevant experience.